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- Community Service Officer
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Community Service Officer
R0000000773
Bucknell University
Position Title:
Community Service Officer
Position Type:
Full time
Location:
Bucknell University
Categories:
Staff Non-exempt
Job Summary:
The Community Service Officer (CSO) is an unarmed civilian employee who supports public safety operations by performing a variety of non-law enforcement duties, including security assignments, administrative tasks, and related campus community service functions. The CSO is not a sworn law enforcement officer and does not perform tasks legally restricted to sworn law enforcement officers.
This is a full-time, 12-month, staff non-exempt position, offering a competitive salary and robust benefits package. In addition to the competitive salary we will be providing additional shift differentials for both second and third shift in the amount of $1.25/hour.
Seeking to Fill Evening Shift: 4PM-2AM, 4 Days a week, off every other weekend.
Job Duties:
1. Respond to and/or provide assistance to full-time public safety officers on calls for service. The CSO responds to calls for service which include parking enforcement, lock-outs, animal complaints, motorist assists, lost persons and article reports, fire alarms, can assist with mental health-related call response, private property accident reports, lift assists and minor first aid, and other non-criminal calls for service and reports that assist a sworn officer.
2. Patrol campus on foot, bike, or a vehicle looking for and reporting safety hazards, persons in need of assistance, or identifying violations of university regulations. Convey information and explain violations, be understanding and courteous by listening to other parties and use tact to defuse situations.
3. Provide general security support for university special events including sporting events, commencement, student move-in, reunion weekend, and other events.
4. Contribute to traffic control as needed including issuing parking citations.
5. Provide safe escorts to members of the campus community requesting assistance.
6. Perform other duties as assigned.
Work Setting: On campus, other University Jurisdiction.
Minimum Qualifications:
- High School Diploma or Equivalent
Professional Certification or License:
- Valid Driver's License, BLS CPR/AED Certification (or ability to obtain within 6 months of start date), JNET Clearance (issued through PSP following hire based on criminal background review).
Knowledge Areas and Skills:
- Work well under pressure and calmly in emergency situations;
- Ability to interact professionally with a wide variety of people in varied settings, including stressful and emergency situations;
- Excellent written and oral communication skills;
- Proactive work ethic, ability to work effectively with relatively minimal direct supervision;
- Ability to understand and follow written policies and procedures;
- No felony criminal convictions and no domestic violence convictions;
- Be prepared to work flexible hours, weekends holidays, and weekends as needed. Must be able to clearly speak and communicate on police radio system;
- Retain information such as radio communication codes, street locations and routes;
- Read and understand university policy and department directives related to streets, parking and non-criminal law enforcement, and other public safety laws.
Preferred Qualifications:
- Associated Degree
- Up to one (1) year of related work experience in law enforcement, security and/or customer service
Additional Information about the position:
- Work requires examining, analyzing and evaluating facts and circumstances surrounding individual problems, situations or transaction, and determining actions to be taken within the limits of standard or accepted practices. Judgment is used in analyzing specific situations to determine appropriate actions.
- Work consists of a variety of duties that generally follow standardized practices, procedures, regulations, or guidelines. The sequence of work and/or the procedures followed vary according to the nature of the transaction and/or the information involved, or sought, in a particular situation.
Physical Requirements:
- Employee is frequently exposed to a general office environment, outdoor weather conditions, vehicular traffic, loud noise levels, and occasional exposure to toxins or fumes, explosive materials biohazards, mental stress and risk of personal injury.
- Work requires some agility and physical strength, such as occasionally conducting traffic control for long periods of time or standing or walking most of the work period.
- Able to move heavy objects up to 60 lbs. There may be need to stretch and reach to retrieve materials and to generally perform the job.
- While performing the duties of this job, the employee is regularly required to talk or hear on the radio and/or phone or in person.
- The job may occasionally require minimal motor skills for activities such as moving objects, operating a computer and/or most other office equipment, working with hand tools on lock-outs, and operating a motor vehicle.
- Specific vision abilities for the job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Job Exempt:
No
Salary Range:
16.00-19.05
The offer rate will be based on a review of the candidate's credentials compared to the qualifications of the position, internal equity, and our overall compensation philosophy.
This role is not budgeted for visa sponsorship at this time, all candidates must be authorized to work in the US at the time of submission of the application.
Advertised:
2024-09-17
Benefits:
Eligible full- and part-time employees are compensated beyond base salary through our total rewards package that includes (but is not limited to):
- Flexible scheduling options determined by role;
- Medical, prescription drug, vision, dental, life, and long-term disability insurance options
- An outstanding 10% employer contribution to your retirement plan (no contribution requirement for non-exempt positions)
- Generous paid time off, including vacation and sick time, a community service day, and 19 paid holidays (including two full weeks off for Winter Break!)
- Full-time and part-time members of the faculty and staff are eligible for tuition remission for themselves. Additionally, full-time members of the faculty and staff are eligible for tuition remission for their spouse/spousal equivalent and are eligible for various tuition programs for their children. Credit for full-time benefits eligible employment at other institutions of higher education will be applied to waiting periods.
- A comprehensive employee wellness program including program incentives
- A myriad of other benefits, including parental leave, an employee assistance program, fitness center membership, and the power of your Bucknell ID card
To learn more about Bucknell's benefits, click here! (*Eligibility criteria and waiting periods may apply.)
Diversity, Equity & Inclusion:
Bucknell is committed to fostering an environment that embraces diversity, equity and inclusion, and seeks candidates who will contribute to a climate that supports the growth and development of a diverse campus community. We endeavor to enhance our capacity to value and capitalize on the cultural richness that diversity brings. We encourage all individuals to apply and do not discriminate in admissions, employment, educational programs and/or activities on the basis of race, color, national or ethnic origin, age, religion, disability, pregnancy, sex/gender, gender identity and/or expression, sexual orientation, marital or family status, military or veteran status, or genetic information.
E-VerifyBucknell University participates with the United States Customs and Immigration Services (USCIS) E-Verify program. We will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.For additional information regarding Bucknell's E-Verify requirements, please contact the office of Talent, Culture & Human Resources (570) 577-1631 or email hr@bucknell.edu.E-Verify Posters (sharing the link to the posters, which are also attached)
To apply, visit https://bucknell.wd1.myworkdayjobs.com/en-US/External/job/Bucknell-University/Community-Service-Officer_R0000000773-1.
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