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San Francisco State University
  • Position Number: 5199326
  • Location: San Francisco, CA
  • Position Type: Campus Safety and Police

Community Service Specialist - (Community Service Specialist) - University Police Department

Job No: 536661
Work Type: Staff
Location: San Francisco
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Probationary, Part Time, Safety, On-site (work in-person at business location)

Working Title

Community Service Specialist

Positions Available

1 Position Available

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing

San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.


University Police

Appointment Type

This is a one-year probationary position.

Time Base

Part-Time (.50 FTE)

Work Schedule

Schedule to be arranged by supervisor.

Anticipated Hiring Range

$2,040.00 - $2,142.00 Per Month ($24,480.00 - $25,704.00.00 Annually)

Salary is commensurate with experience.

Position Summary

The Community Service Specialist serves as a visible security presence on campus, and within its buildings as assigned, performs security services such as patrolling campus on foot, bike or vehicle to protect campus community and visitors, provides public safety support and assistance to campus police, enforces campus ordinances and parking regulations, and issues citations to violators. Incumbent also provides information to the University Police Department (UPD) regarding any unusual occurrences and/or activities on and around campus.

Position Information

Security Services:

Patrol campus on foot, bike or vehicle to protect campus community and visitors from such hazards as fire, theft, vandalism, trespassing and other crimes. Assist in the enforcement of campus rules and regulations, report hazardous conditions, checking, opening and securing campus facilities, coordinating and testing campus alarm systems.

Public Safety Support:

Provide support and assistance to UPD by providing back-up dispatch support, managing property and evidence, maintaining records, providing training on crime prevention awareness, supporting drug identification programs, performing Live Scan and Ink Card fingerprinting, participating in emergency response teams and responding to emergency situations and taking incident/accident reports and responding to these situations, as needed.

Parking Support:

Enforce parking rules and regulations through issuing and selling parking permits, patrolling parking lots, and issuing citations for parking and other standing violations, as appropriate. Appear in court for parking related citations and directing vehicle and pedestrian traffic during peak hours, special events, and emergencies.

Campus Community Support:

Assist in the physical logistics for campus special events and emergencies. Provide general information and assistance to the public and provide escort and citizen assistance, as needed.

Other duties as assigned

Minimum Qualifications

Entry into this classification requires high school level reading and writing abilities, and possession of a California Driver's License. The nature of the duties may also require successful completion of a background check, physical and and/or the ability to attend Police Officers Standards & Training (POST) programs related to public safety support and dispatch activities. Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems are essential. A high school diploma or equivalent and three to six months related experience would normally achieve these entry qualifications.
  • Working knowledge of applicable procedures and regulations related to campus security, public safety, and parking.
  • Working knowledge of alarm and radio systems.
  • Ability to detect and respond appropriately to potential hazardous or crime situations.
  • Ability to observe and recall details and incidents.
  • Ability to act and resolve parking and traffic problems.
  • Ability to write standard incident reports in a clear and concise manner.
  • Ability to interact effectively with a wide range of individuals including the campus community, general public and law enforcement personnel.
  • Ability to handle sensitive situations with tact and confidentiality.

    Preferred Qualifications

  • At least 1 year of experience as a security officer.
  • Must be dependable, trustworthy and willing to respond to work on call if needed.
  • Keep uniform inspection ready: polished, clean, and neat.
  • Knowledge of campus operating and emergency procedures.

    Core Competencies - embody the following competencies:
  • Bias toward collaboration and teamwork.
  • Effective oral, written and nonverbal communication skills.
  • Customer/Client Focus with an emphasis in problem solving and resolution.
  • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence.
  • Diversity and inclusion.


    Must be able to work indoors and/or outdoors and feel comfortable working in a police environment. May be required to work evenings
    and/or weekends depending on department staffing needs. Must be able to stand for long periods of time, walk for long periods of time,
    climb stairs, lift, open doors, and assist police officers as requested. Must be able to react to emergencies and be able to communicate
    effectively. Act as a first level mediator of disputes and be the eyes and ears for the UPD. Must be able to competently interact with a
    culturally and ethnically diverse population of students, faculty and staff and visitors/guests.

    Pre-Employment Requirements

    This position requires the successful completion of a background check.

    The person holding this position is considered a 'mandated reporter' under the California Child
    Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU
    Executive Order 1083 Revised July 21, 2017 as a condition of employment.

    Eligibility to Work

    Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.


    Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

    We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.

    CSUEU Position (For CSUEU Positions Only)

    Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.

    Additional Information


    Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.

    CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at and questions may be sent to

    The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

    Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.

    To apply, visit

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